Privacy Policy

Information you provide

If you contact us using our website form, by email or by telephone, we may retain the information you provide so that we can respond to your enquiry and provide our services.

This may include your name, email address, telephone number, organisation, role and any other information you choose to share with us.

Website analytics

We use privacy-friendly website analytics to understand how our website is used and to improve its content and performance.

Our analytics provider processes limited technical and website-usage information on our behalf. The analytics do not use advertising cookies and are not used to track visitors across other websites.

How we use information

We use information to:

• respond to enquiries;
• provide consultancy and support services;
• improve our website, services and communications; and
• meet legal, accounting, regulatory or contractual obligations.

We do not sell personal information.

Legal basis for processing

Where we process personal information to respond to enquiries, provide services or improve our website, we do so on the basis of our legitimate interests in operating and developing our business.

Where processing is necessary to enter into or perform a contract with you, we may process your information on that basis. We may also process information where necessary to meet legal obligations.

Data retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, provide services, maintain business records, and meet legal, accounting or contractual requirements.

We review retained information periodically and delete or anonymise it when it is no longer needed.

Who we are

Imitza is operated by Imitza Limited.

You can contact us about your personal information using the contact form on this website or by writing to:

Imitza Limited
Clavering House
Clavering Place
Newcastle upon Tyne
Tyne & Wear
NE1 3NG

Your rights

Depending on the circumstances, you may have the right to request access to, correction of, deletion of, restriction of, or transfer of your personal information. You may also have the right to object to processing based on our legitimate interests.

To make a request or ask a question about how we use your information, please use the contact form on this website or write to us at the address above.

You also have the right to complain to the Information Commissioner's Office. Details are available at ico.org.uk.